Senior Account Operations Leader

Crane Worldwide Logistics LLC; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

Paid Time Off (136 hours)

Medical, Dental and Vision benefits

Tuition Reimbursement

Employee Recognition and Rewards

Volunteer Time

Employee Discounts

Wellness Incentives

Job summary

Crane Worldwide Logistics LLC is seeking an Operations Manager to lead and direct warehouse and client account operations. You will ensure service agreements are met or exceeded, drive profitability through superior service, and maintain proactive communications with clients and internal teams.

You will plan staffing, monitor performance, and manage revenue and expenses within budget while developing staff to peak performance. This role demands leadership in a fast-paced logistics environment.

Qualifications

• High school diploma or GED required; Bachelor's degree preferred.
• Minimum seven years related experience required.
• Minimum six years industry experience required.
• Minimum five years supervisory experience required.

Responsibilities

• Leads, directs and manages operations for account to ensure that the operations staff executes service agreements at or above the client’s standards.
• Maximize profitability through superior service, effective and prompt communications and follow-up on all pending matters.
• Plan and monitor daily staffing schedules, and adjusts accordingly to ensure adequate staffing levels that support operational demands and business objectives.
• Manage revenue and expenses to budget constraints.
• Trains, develops and motivates employees to peak performance and growth in their knowledge and responsibilities
• Manages the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses).

Skills

Interpersonal skills

Microsoft Office

Work under pressure

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

Crane Worldwide Logistics LLC is seeking an Operations Manager to lead and direct warehouse and client account operations. You will ensure service agreements are met or exceeded, drive profitability through superior service, and maintain proactive communications with clients and internal teams.

You will plan staffing, monitor performance, and manage revenue and expenses within budget while developing staff to peak performance. This role demands leadership in a fast-paced logistics environment.