Strategic Key Account Manager – Growth & Renewals

UniFirst Corp.; Grovetown (GA); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

401K with company match

Health insurance

Paid time off

Tuition reimbursement

Employee discounts

Employee referral bonuses

Job summary

UniFirst Corp. is seeking a diligent Key Account Manager to grow and retain our largest accounts across uniform rental, direct sale, and related services in Grovetown, GA. You will manage contracts, drive revenue, and coordinate with internal teams to exceed customer expectations.

The role emphasizes maintaining 94%–100% of the customer base, heavy travel (70–80%), and strong negotiation skills to secure renewals and new opportunities. An established track record in sales/service is preferred.

Qualifications

• College degree preferred; 3-5+ years sales/service experience.
• Strong relationship-building and negotiation skills are required.
• Excellent communication and interpersonal abilities for senior-level engagements.

Responsibilities

• Develop and maintain relationships with key decision-makers at your accounts.
• Conduct regular visits and biannual account reviews with quantitative service metrics.
• Retain customers, drive rental revenue, and develop new revenue opportunities.
• Maintain accurate account records and renew contracts before expiry.
• Collaborate with internal teams to ensure customer satisfaction and identify cross-sell opportunities.
• Generate leads for Service and Sales teams as needed.

Skills

Relationship building

Account management

Sales & negotiation

Communication

Travel planning

Education

College degree preferred

3-5+ years sales/service experience

Job description

UniFirst Corp. is seeking a diligent Key Account Manager to grow and retain our largest accounts across uniform rental, direct sale, and related services in Grovetown, GA. You will manage contracts, drive revenue, and coordinate with internal teams to exceed customer expectations.

The role emphasizes maintaining 94%–100% of the customer base, heavy travel (70–80%), and strong negotiation skills to secure renewals and new opportunities. An established track record in sales/service is preferred.