Key Account Growth Specialist (Travel-Heavy)

UniFirst Corp.; Augusta (GA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst Corporation in Augusta, GA is seeking a Key Account Manager (KAM) to retain and grow our largest accounts across uniform rental, direct sale, and services. You will own account metrics and be fully accountable for overall performance and renewals.

Develop relationships with decision makers, conduct regular reviews, and collaborate with internal teams to maximize revenue and customer satisfaction. Willingness to travel 70–80% is required; excellent communication and negotiation skills

Qualifications

• 3 to 5+ years of successful sales and/or service experience.
• Must travel approximately 70% - 80% for customer interfacing.
• Excellent people, communication and interpersonal skills for relationship building.
• Strong contract and negotiation skills.
• Good judgment/decision making
• Problem solving (solutions and execution)
• Order writing, proposals and pricing

Responsibilities

• Develop and maintain relationships with key personnel and decision makers at all levels within your accounts through proactive outreach and meetings on and off account site.
• Conduct regular visits and schedule biannual account reviews (use tools such as report cards to quantify service performance).
• Use internal and external resources to retain customers, increase rental revenue, provide additional product information and develop new revenue opportunities.
• Update records with all pertinent information on a daily basis.
• Maintain customer contract/PO status and renew contracts/PO’s before they expire.
• Work closely with all UniFirst departments to ensure customer satisfaction exceeds customer’s expectation.
• Generate leads to turn over to Service and Sales teams (when necessary).
• Maintain internal interdepartmental relationships to ensure customer satisfaction, new business development, increased revenue, and increased profits.

Skills

Sales experience

Account management

Relationship building

Negotiation

Communication

Travel readiness

Job description

UniFirst Corporation in Augusta, GA is seeking a Key Account Manager (KAM) to retain and grow our largest accounts across uniform rental, direct sale, and services. You will own account metrics and be fully accountable for overall performance and renewals.

Develop relationships with decision makers, conduct regular reviews, and collaborate with internal teams to maximize revenue and customer satisfaction. Willingness to travel 70–80% is required; excellent communication and negotiation skills