Strategic Key Account Manager | Growth & Relations Leader

AEP; Indiana; Vor Ort; USD 88.000 - 110.000; Vollzeit

Zusammenfassung

AEP is seeking a Key Account Manager to retain and expand strategic accounts and ensure overall client satisfaction. You will develop and implement strategic programs, negotiate contracts, and build executive-level relationships across multiple departments within the company.

The role emphasizes economic development, customer experience, and cross-functional collaboration, with travel to various sites as needed. A bachelor's degree and 2+ years in account management are required.

Qualifikationen

• Bachelor's degree required in a related field.
• Two years' experience in customer account management.
• Utility industry experience preferred.
• Demonstrated communication and presentation skills.

Aufgaben

• Establishes and maintains high-level relationships with key decision makers within assigned customer organization.
• Responsible for the retention, expansion, and overall satisfaction of the assigned client base.
• Oversees plan of action to resolve critical issues with internal departments.
• Develops strategic programs, new business, and contract negotiations with executive stakeholders.
• Interfaces with engineers, energy efficiency, economic development groups and other units to meet goals.

Kenntnisse

Communication

Presentation

Leadership

Customer account management

Ausbildung

Bachelor's degree in Finance, Business, Engineering, Communications or other related field

Jobbeschreibung

AEP is seeking a Key Account Manager to retain and expand strategic accounts and ensure overall client satisfaction. You will develop and implement strategic programs, negotiate contracts, and build executive-level relationships across multiple departments within the company.

The role emphasizes economic development, customer experience, and cross-functional collaboration, with travel to various sites as needed. A bachelor's degree and 2+ years in account management are required.