Strategic Key Account Manager — Arlington Growth

Big Lots, Inc.; Arlington (VA); On-site; USD 115,000 - 184,000; Full time

Job summary

Big Lots, Inc. is seeking a Key Account Manager in Arlington, VA. This role blends strategic thinking with hunting for results, leveraging Apollo.io insights to steer a high-impact sales operation.

You will own the VA numbers, manage paid programs end-to-end, and nurture relationships across Arlington-based accounts, converting webinar attendees into actionable demos within tight timelines. The position targets a senior-level profile with 8+ years in Sales Operations.

Qualifications

• 8+ years of sales ops/management experience.
• Proven renewal management aptitude.
• Strong communication skills, with clear, effective delivery.
• Meticulous attention to detail across all deliverables.
• Ability to deliver bad news clearly and early.
• Experience managing Arlington, VA market accounts.

Responsibilities

• Bridge Facilitation reporting and tell the story your CMO needs to hear.
• Drive Sales Forecasting adoption so the VA team avoids blind spots.
• Own the VA number and the relationships that back it up.
• Manage paid search, social, and email programs end to end.
• Identify Arlington accounts at risk of churn and win them back.
• Build and nurture relationships with prospects across the Arlington market.
• Craft follow-ups that get responses, not ignored messages.
• Convert webinar attendees into sales demos within 48 hours.

Skills

Strategic thinking

Communication skills

Active listening

Renewal management

Attention to detail

Job description

Big Lots, Inc. is seeking a Key Account Manager in Arlington, VA. This role blends strategic thinking with hunting for results, leveraging Apollo.io insights to steer a high-impact sales operation.

You will own the VA numbers, manage paid programs end-to-end, and nurture relationships across Arlington-based accounts, converting webinar attendees into actionable demos within tight timelines. The position targets a senior-level profile with 8+ years in Sales Operations.