Field-Based Key Account Manager: Growth & Strategy

RS; Fort Worth (TX); Hybrid; USD 65,000 - 95,000; Full time

Job summary

RS Group is seeking a Key Account Manager in Fort Worth, TX to manage top client relationships, resolve issues, and coordinate internal teams for service excellence. You will analyze client needs, anticipate changes, and collaborate with sales to drive growth while delivering on commitments.

The role emphasizes strategic account planning, contract discussions with National Accounts Directors, and delivering measurable results for major clients in a field-based, full-time setup.

Qualifications

• Bachelor’s degree in marketing, business administration, sales, or relevant field.
• Four to five years’ experience in sales, management, key account management, or relevant experience.
• Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person.
• Proficient with CRM software and the Microsoft Office Suite, with emphasis on Excel.
• Able to analyze data and translate results into better solutions.
• Strong negotiation skills with ability to follow-through on client contracts.
• Proven results of delivering client solutions and meeting sales goals.

Responsibilities

• Developing a solid and trusting relationship between major key clients and company.
• Resolving key client issues and complaints.
• Developing a complete understanding of key account needs.
• Anticipating key account changes and improvements.
• Managing communications between key clients and internal teams.
• Assist and coordinate account team assigned to each client.
• Strategic planning to improve client results.
• Assist our National Accounts Directors in negotiating contracts with client and establishing timeline of performance.
• Collaborating with sales team to maximize profit by up-selling or cross-selling.
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training.
• Meeting all client needs and deliverables according to proposed timelines.
• Analyzing client data to provide customer relationship management.
• Expanding relationships and bringing in new clients.

Skills

Communication skills

Sales experience

Negotiation

CRM experience

Data analysis

Education

Bachelor’s degree in marketing, business administration, sales, or relevant field

Tools

CRM software

Microsoft Office

Excel

Job description

RS Group is seeking a Key Account Manager in Fort Worth, TX to manage top client relationships, resolve issues, and coordinate internal teams for service excellence. You will analyze client needs, anticipate changes, and collaborate with sales to drive growth while delivering on commitments.

The role emphasizes strategic account planning, contract discussions with National Accounts Directors, and delivering measurable results for major clients in a field-based, full-time setup.