Strategic Key Account Leader (Remote)

Forward Air Corporation; Brookhaven (GA); Teletrabalho; USD 90 000 - 110 000; Tempo integral

Resumo da oferta

Forward Air Corporation seeks a seasoned Key Account Manager to act as a strategic partner for high-value accounts, driving retention, growth, and cross-functional collaboration. You will align customer objectives with organizational capabilities, manage risk, and lead initiatives across supply chain and logistics functions.

Ideal candidates bring 8+ years in strategic account roles, deep logistics expertise, and a proven ability to grow multi-million-dollar portfolios while maintaining

Qualificações

• Bachelors degree required.
• Certifications such as CSCMP, APICS/ASCM preferred.
• 8+ years in strategic account management or related roles.
• Experience managing portfolios with $15M–$50M+ annual revenue.
• Deep logistics/transportation/warehousing expertise.
• Proven growth and retention track record.
• Strong executive presence and senior stakeholder influence.

Responsabilidades

• Develop and execute strategic account plans to drive retention and revenue growth.
• Build executive-level relationships as trusted advisor for key accounts.
• Lead quarterly business reviews to assess performance and alignment.
• Partner with customers on growth roadmaps and continuous improvement.
• Identify and pursue expansion opportunities across services and geographies.
• Own KPIs and provide insights to improve financial results.
• Collaborate with cross-functional teams to deliver outcomes.
• Champion digital transformation and technology-enabled solutions.
• Monitor account health and mitigate retention risks.
• Forecast revenue and guide strategic growth initiatives.

Formação académica

Undergraduate degree

Professional certifications (CSCMP, APICS/ASCM)

Executive leadership / stakeholder management

Cross-functional collaboration

Analytical / problem solving

Ferramentas

Windows OS

Microsoft 365 (Outlook, Excel, PowerPoint)

Teams / Zoom / Webex

Descrição da oferta de emprego

Forward Air Corporation seeks a seasoned Key Account Manager to act as a strategic partner for high-value accounts, driving retention, growth, and cross-functional collaboration. You will align customer objectives with organizational capabilities, manage risk, and lead initiatives across supply chain and logistics functions.

Ideal candidates bring 8+ years in strategic account roles, deep logistics expertise, and a proven ability to grow multi-million-dollar portfolios while maintaining