Strategic Key Account Lead - Industrial Equipment (NA)

Deville Technologies - Industrial Food Cutting Solutions; Kenosha (WI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Ongoing training & tuition reimburse

Tuition reimbursement

Recognition program

5 paid sick days

2 personal days annually

Job summary

Deville Technologies Inc. is seeking a results-driven Key Account Manager to grow and manage strategic accounts across North America.

You will be the primary contact for key customers, coordinating commercial, technical, and operational interactions while building long-term relationships and driving revenue growth. Reporting to Sales Director, you will develop account plans, manage pipelines in CRM, and collaborate with Engineering, Operations, and Service teams to ensure successful execution

Qualifications

• 5+ years of relevant experience in B2B capital equipment sales, key account management, or strategic account development.
• Experience in a manufacturing, industrial, or OEM environment is strongly preferred.
• Field experience including prospecting, pipeline management, quotations, and customer follow-up.

Responsibilities

• Manage a portfolio of strategic accounts and act as the main point of contact
• Maintain a strong understanding of customer needs, priorities, and business context
• Develop business plans and sales strategies for targeted key accounts
• Ensure retention and satisfaction through rigorous and proactive follow-up
• Maintain high-level business relationships with decision-makers
• Identify growth opportunities within existing accounts
• Deploy sales strategies adapted to each account's needs and context
• Present value-added solutions aligned with customer priorities
• Negotiate commercial agreements in line with revenue and margin objectives
• Meet or exceed revenue targets associated with key accounts
• Coordinate internal teams to secure execution
• Follow up on projects, orders, and commitments related to accounts
• Manage issues, escalations, and adjustments required to protect the customer relationship
• Ensure consistent, high-quality customer experience throughout the business cycle
• Maintain clear and structured communication between the customer and internal teams
• Maintain a structured and up-to-date pipeline in the CRM
• Track account performance against established objectives
• Produce the required follow-ups for Sales leadership on deal progress
• Contribute to sales forecasts related to key accounts
• Support decision-making with a clear view of opportunities and risks
• Contribute to improving key account management practices
• Share relevant market trends and customer insights observed in the field
• Support the evolution of commercial approaches and offerings
• Strengthen the company's credibility with strategic customers
• Act as a brand ambassador within key accounts

Skills

B2B capital equipment sales

Key account management

Strategic account development

Industrial/manufacturing experience

Prospecting & pipeline management

Negotiation skills

Relationship building

Education

Bachelor’s degree in Commerce/Marketing/Administration/Engineering

Tools

MS Office

Job description

Deville Technologies Inc. is seeking a results-driven Key Account Manager to grow and manage strategic accounts across North America.

You will be the primary contact for key customers, coordinating commercial, technical, and operational interactions while building long-term relationships and driving revenue growth. Reporting to Sales Director, you will develop account plans, manage pipelines in CRM, and collaborate with Engineering, Operations, and Service teams to ensure successful execution