Strategic Customer Projects Engineer

Public Service Co. of OK; United States; On-site; USD 137,000 - 178,000; Full time

Job summary

American Electric Power (AEP) is seeking a Customer Service Project Engineer to act as a strategic liaison among customers and internal teams, supporting complex opportunities, infrastructure planning, regulatory compliance, and revenue growth initiatives.

The role coordinates across Customer Service, Distribution, Transmission, Generation, Regulatory, Engineering, and more to drive informed decisions and successful project execution.

Qualifications

• Bachelor’s degree in business, project management, engineering or related discipline.
• 10+ years of professional experience in customer, utility, infrastructure, energy, regulatory, operational, engineering, or project management functions.
• Strong analytical, financial, communication, and problem-solving capabilities.
• Professional Engineer license preferred.

Responsibilities

• Serve as a primary liaison between customers and internal business functions to support complex opportunities.
• Coordinate across multiple departments to support project execution and informed decision-making.
• Develop analyses, business cases, and presentations to support decisions.

Skills

Analytical skills

Financial analysis

Communication skills

Problem-solving

Education

Bachelor’s degree in business, project management, engineering or related discipline

Job description

American Electric Power (AEP) is seeking a Customer Service Project Engineer to act as a strategic liaison among customers and internal teams, supporting complex opportunities, infrastructure planning, regulatory compliance, and revenue growth initiatives.

The role coordinates across Customer Service, Distribution, Transmission, Generation, Regulatory, Engineering, and more to drive informed decisions and successful project execution.