Strategic Key Account Executive

MSC Industrial Supply Co.; Fort Wayne (IN); On-site; USD 39,000 - 61,000; Full time

Job summary

MSC Industrial Supply Co. is seeking a Key Accounts Executive to drive sales growth by expanding relationships with existing customers in Fort Wayne, IN and surrounding areas.

You will manage portfolios with revenues from $25K to $250K, focusing on on-site service, account management, and cross-sell opportunities. The role emphasizes building long-term client relationships, deepening product penetration, and delivering strategic sales plans within designated territories while supporting 2-hour

Qualifications

• High school diploma or GED required; college degree preferred.
• Outside direct sales/service experience is a plus.
• Industry experience in fasteners, chemicals, or MRO is a plus.
• Strong ability to read and analyze technical materials.
• Proven problem solving and results-driven mindset.
• Excellent communication, presentation, and relationship-building skills.
• Proficient with MS Word, Excel, PowerPoint, and email; adaptable to order systems.
• Strong organizational, time management and basic math skills.
• Integrity and ability to build long-term customer relationships.

Responsibilities

• Build and strengthen relationships with customers at functional and executive levels.
• Develop strategies to deepen account penetration and revenue opportunities.
• Act as trusted advisor delivering value-driven solutions.
• Lead implementation of major programs within assigned accounts.
• Process orders, verify shipments, stock inventory, and manage returns.
• Utilize CRM to track sales activity, analyze trends, and forecast.
• Collaborate with internal teams to deliver operational excellence and service.
• Drive setup and optimization of vending and VMI services at accounts.
• Collaborate with sales management on pricing for non-contract customers.

Skills

Account management

Sales expertise

Communication skills

Relationship building

Technical aptitude

Time management

Reading/analysing technical materials

Education

High school diploma or GED

2–4 year college degree preferred

Tools

MS Word

Excel

PowerPoint

Email

PC-based order systems

Handheld scanning devices

Job description

MSC Industrial Supply Co. is seeking a Key Accounts Executive to drive sales growth by expanding relationships with existing customers in Fort Wayne, IN and surrounding areas.

You will manage portfolios with revenues from $25K to $250K, focusing on on-site service, account management, and cross-sell opportunities. The role emphasizes building long-term client relationships, deepening product penetration, and delivering strategic sales plans within designated territories while supporting 2-hour