Strategic IT Integration & Client Solutions Lead

Dollar General; Goodlettsville (TN); On-site; USD 70,000 - 110,000; Full time

Job summary

Dollar General in Goodlettsville seeks a client-focused professional to understand client businesses, their processes, and the technologies they use. You will identify stakeholders, build relationships, and facilitate conversations to address challenges.

You will translate client needs into technology solutions, guide requirements gathering, and help clients compare options from solution providers to make informed investments.

Qualifications

• Customer focus and listening to clients to understand their needs.
• Ability to speak the language of business including investment decisions (costs and benefits).
• General understanding of technologies without bias toward a single solution.
• Guiding conversations with diverse stakeholders to reach alignment and action.
• Ability to identify and document business requirements and solutions.
• Strong written and oral communication and presentation skills.

Responsibilities

• Know your clients, build and maintain relationships with stakeholders at individual and organizational levels.
• Develop deep understanding of clients' business challenges and processes to identify technology-enabled opportunities.
• Facilitate business requirements gathering and document high-level to detailed requirements.
• Match client needs with the right technology solutions and guide option exploration.
• Broker and coordinate between clients and solution providers for delivery.

Skills

Customer focus

Business acumen

Tech savvy

Facilitation

Business analysis

Communication

Job description

Dollar General in Goodlettsville seeks a client-focused professional to understand client businesses, their processes, and the technologies they use. You will identify stakeholders, build relationships, and facilitate conversations to address challenges.

You will translate client needs into technology solutions, guide requirements gathering, and help clients compare options from solution providers to make informed investments.