IT Solutions Specialist - Drive Tech that Empowers Teams

Onin Staffing, LLC; Nashville (TN); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) with 3% match

Medical, dental, and vision insurance

Paid vacation & holidays

Free counseling and legal services

Tuition reimbursement and more

Job summary

Ōnin Staffing in Nashville, TN seeks an IT Solutions Specialist to partner with over 100 branch locations and home offices. You will understand business needs, translate requirements into technical specs, and help design technology solutions that improve experiences for teammates, clients, and staff.

You will lead requirements sessions, document processes, and support new systems while delivering training and change management across the organization.

Qualifications

• 1–2 years in an IT Solutions or Business Systems role.
• Experience gathering requirements and documenting workflows.
• Familiarity with APIs, system integrations, and no-code/low-code automation is a plus.

Responsibilities

• Partner with business stakeholders to understand operational processes and business needs.
• Lead requirements gathering sessions and document current and future-state processes.
• Translate business requirements into technical specifications for development teams.
• Create workflow diagrams, process documentation, and solution recommendations.
• Identify opportunities to improve efficiency through technology, automation, and process optimization.
• Assist with design, implementation, testing, and adoption of new systems and operational technology.
• Support software development initiatives throughout the project lifecycle.
• Deliver training, documentation, and change management support for new products and system enhancements.
• Provide exceptional support to Ōninites, teammates, and clients.

Job description

Ōnin Staffing in Nashville, TN seeks an IT Solutions Specialist to partner with over 100 branch locations and home offices. You will understand business needs, translate requirements into technical specs, and help design technology solutions that improve experiences for teammates, clients, and staff.

You will lead requirements sessions, document processes, and support new systems while delivering training and change management across the organization.