Lead IT Client Services - Deskside & Asset Management

General Dynamics Information Technology (GDIT); Arlington (VA); On-site; USD 111,000 - 150,000; Full time

Benefits offered by this job

401K with company match

Comprehensive health packages

Paid vacation and holidays

Professional growth opportunities

Job summary

General Dynamics Information Technology (GDIT) is seeking an IT Client Services Manager who will oversee Deskside Support and Inventory Management in a fast-paced environment. The ideal candidate will have over 10 years of experience and strong analytical and communication skills.

This role includes managing team activities, ensuring workflows are prioritized, and fostering a motivating work environment. The position offers a comprehensive benefits package and career development opportunities.

Qualifications

• 10+ years of related experience in IT management.
• Strong understanding of IT asset lifecycle management.
• Excellent verbal and written communication skills.

Responsibilities

• Provide oversight in Deskside Support and Inventory Management.
• Manage day-to-day work activities of the team.
• Ensure the support staff uses required tools to resolve issues.

Skills

Asset Management

Program Management

Verbal Communications

Education

Bachelor's degree in IT or related field

4 years of additional experience

Tools

IT asset management software

Microsoft Excel

Job description

General Dynamics Information Technology (GDIT) is seeking an IT Client Services Manager who will oversee Deskside Support and Inventory Management in a fast-paced environment. The ideal candidate will have over 10 years of experience and strong analytical and communication skills.

This role includes managing team activities, ensuring workflows are prioritized, and fostering a motivating work environment. The position offers a comprehensive benefits package and career development opportunities.