Strategic IT Asset & Service Management Lead

ALSAC/St. Jude Children's Research Hospital; Memphis (TN); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Core Medical Coverage

401K Retirement Plan

Paid Time Off

Maternity / Paternity Leave

Infertility Treatment Program

Adoption Assistance

Education Assistance

Enterprise Learning and Development

Job summary

ALSAC/St. Jude Children's Research Hospital seeks a senior IT professional to lead Technology Services initiatives focused on IT Service Management, Asset Management, and supplier governance.

You will shape roadmaps, drive measurable outcomes, and collaborate with IT leadership and vendors to optimize asset spend and service performance. Hybrid role based in Memphis, TN, with a strong emphasis on automation, data analytics, and AI-enabled decisions to improve controls and efficiency across the

Qualifications

• 7+ years in IT Operations/Supplier Management/Asset Management.
• Experience with hardware/software lifecycle governance and licensing.
• Strong communication and analytical problem-solving skills.
• Ability to utilize AI to enhance, automate, and streamline processes.

Responsibilities

• Build and maintain service roadmaps for IT Asset Management and related reporting.
• Improve controls, compliance, and risk management with reliable metrics.
• Collaborate with IT leadership, vendors, and partner teams to improve asset governance and spend.

Skills

Asset Management expertise

Vendor Management

Data-driven decision making

AI automation

Education

Bachelor’s degree in a related field

Tools

Asset repositories

Procurement workflows

Telco billing reporting

Licensing management

Job description

ALSAC/St. Jude Children's Research Hospital seeks a senior IT professional to lead Technology Services initiatives focused on IT Service Management, Asset Management, and supplier governance.

You will shape roadmaps, drive measurable outcomes, and collaborate with IT leadership and vendors to optimize asset spend and service performance. Hybrid role based in Memphis, TN, with a strong emphasis on automation, data analytics, and AI-enabled decisions to improve controls and efficiency across the