Sr Advisor - Technology Services

ALSAC/St. Jude Children's Research Hospital; Memphis (TN); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Core Medical Coverage

401K Retirement Plan

Paid Time Off

Maternity / Paternity Leave

Infertility Treatment Program

Adoption Assistance

Education Assistance

Enterprise Learning and Development

Job summary

ALSAC/St. Jude Children's Research Hospital seeks a senior IT professional to lead Technology Services initiatives focused on IT Service Management, Asset Management, and supplier governance.

You will shape roadmaps, drive measurable outcomes, and collaborate with IT leadership and vendors to optimize asset spend and service performance. Hybrid role based in Memphis, TN, with a strong emphasis on automation, data analytics, and AI-enabled decisions to improve controls and efficiency across the

Qualifications

• 7+ years in IT Operations/Supplier Management/Asset Management.
• Experience with hardware/software lifecycle governance and licensing.
• Strong communication and analytical problem-solving skills.
• Ability to utilize AI to enhance, automate, and streamline processes.

Responsibilities

• Build and maintain service roadmaps for IT Asset Management and related reporting.
• Improve controls, compliance, and risk management with reliable metrics.
• Collaborate with IT leadership, vendors, and partner teams to improve asset governance and spend.

Skills

Asset Management expertise

Vendor Management

Data-driven decision making

AI automation

Education

Bachelor’s degree in a related field

Tools

Asset repositories

Procurement workflows

Telco billing reporting

Licensing management

Job description

## Sr Advisor - Technology ServicesApply: Memphis, TN: Full time: Posted Yesterday: R0011235# ****At ALSAC you do more than make a living; you make a difference.****## ***We like people who are different...because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.***## Job DescriptionJoin our IT organization as a Sr. Advisor leading the vision, priorities, and delivery outcomes across IT Service Management, with a strong focus on IT Asset Management, operational performance, and continuous improvement. You’ll translate business needs into actionable roadmaps, strengthen governance and controls, and use reliable data, reporting, automation, and AI to improve decision-making and efficiency. The ideal candidate bringsexperience in IT Operations, Supplier Management, or Asset Management, with expertise in hardware/software lifecycle management, licensing, procurement, audit readiness, and related tooling. You’ll collaborate across IT leadership, vendors, and partner teams to improve how IT manages assets, spend, risk, and service performance. **What you’ll do:*** Build and maintain service roadmaps; prioritize work and ensure measurable outcomes across IT PO/Invoice Processing, IT Asset Management, and IT Telco/SMO reporting.* Improve process controls, compliance, and risk management; drive transparency and effectiveness with reliable metrics and dashboards.* Influence and align stakeholders across IT leadership, vendors, and partner teams.**What you’ll bring:*** Deep IT Asset Management expertise: hardware/software lifecycle governance, license & entitlement oversight, inventory accuracy, audit readiness, and tooling familiarity (e.g., asset repositories).* Solid understanding of procurement workflows (PO matching, invoice validation) and telco billing/usage reporting.* 7+ years in IT Operations/Supplier Management/Asset Management and a bachelor’s degree in a related field.* Strong communication, analytical problem‐solving, process automation, and the ability to drive outcomes in cross‐functional environments.* Ability utilize AI to enhance, automate, and streamline processes.* Impact:* Your work will streamline how IT manages assets, spend, and reporting—delivering clear results, better controls, and continuous improvement across our IT Supplier Management services.This role is based at our National Executive Office in Memphis, TN. Candidates are eligible for a hybrid work schedule. # **Benefits & Perks**## *The following Benefits & Perks apply toFull-Time Roles Only**.***## *We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same.*## * Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)* 401K Retirement Plan with 7% Employer Contribution* Exceptional Paid Time Off* Maternity / Paternity Leave* Infertility Treatment Program* Adoption Assistance* Education Assistance* Enterprise Learning and Development* And more**ALSAC is an equal employment opportunity employer.**ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.