Strategic IT Account Growth Manager

Randstad Digital; Seattle (WA); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

401(k) plan

Medical, dental, vision

Paid time off

Job summary

Randstad Digital is seeking a Senior Account Manager to own and grow a portfolio of existing client accounts. You will be the primary business contact, coordinating with delivery teams to ensure what is sold can be built, and you will lead proposal processes from SOWs to project plans.

This hybrid role sits in a client-focused growth function, requiring a balance of relationship management and commercial leadership. 2–5 years in IT services sales or client management is preferred.

Qualifications

• 2 to 5 years of experience managing clients or selling within an IT consulting firm, systems integrator, or enterprise software environment.
• Comfort discussing cloud infrastructure, software development lifecycles, or data solutions without getting lost.
• Proven track record of expanding accounts, managing commercial negotiations, and hitting quota targets.
• Ability to coordinate with internal technical delivery teams to ensure what you sell can actually be built.

Responsibilities

• Grow Existing Accounts: Identify new project opportunities within your assigned accounts to meet net-new revenue targets.
• Build Trusted Relationships: Act as the primary business contact for clients, moving past procurement to build relationships with tech leaders and stakeholders.
• Lead Proposal Processes: Orchestrate the creation of statements of work (SOWs) and project proposals, pulling in technical architects and delivery teams as needed.
• Protect Account Health: Monitor client satisfaction, manage contract renewals, and proactively address any delivery bottlenecks or escalations.

Skills

Account management

Relationship building

Negotiation

Collaboration

Job description

Randstad Digital is seeking a Senior Account Manager to own and grow a portfolio of existing client accounts. You will be the primary business contact, coordinating with delivery teams to ensure what is sold can be built, and you will lead proposal processes from SOWs to project plans.

This hybrid role sits in a client-focused growth function, requiring a balance of relationship management and commercial leadership. 2–5 years in IT services sales or client management is preferred.