Sr Account Manager

Randstad North America; Seattle (WA); Hybrid; USD 110,000 - 170,000; Full time

Job summary

Randstad Digital in Seattle is seeking a Sr Account Manager to own and grow a portfolio of existing client accounts. You will bridge business needs and technology, translating IT consulting services into tangible value for enterprise clients in a hybrid work env.

You will lead account growth, manage relationships with tech leaders, coordinate with delivery teams on proposals and SOWs, and monitor satisfaction to prevent bottlenecks.

Qualifications

• 3 to 5 years of experience managing client accounts or selling IT services.
• Comfort discussing cloud infrastructure, software development lifecycles, or data solutions.
• Proven track record of expanding accounts and hitting quota targets.
• Ability to coordinate with internal delivery teams to ensure deliverables align with sales commitments.

Responsibilities

• Grow existing accounts by identifying new project opportunities to meet revenue targets.
• Build trusted relationships with clients, tech leaders, and stakeholders.
• Lead proposal processes, including SOWs, with delivery teams as needed.
• Monitor account health, renewals, and address delivery bottlenecks or escalations.

Skills

Account management

Client relationship building

Sales / business development

Technical fluency

Job description

Randstad Digital is looking for a Sr Account Manager to own and grow a portfolio of existing client accounts. The Sr Account Manager will sit at the intersection of business and technology, working closely with clients to understand their challenges and mapping our IT consulting services and solutions to their needs. This is a relationship-driven growth role, not cold calling.

What You\'ll Do:

• Grow Existing Accounts: Identify new project opportunities within your assigned accounts to meet net-new revenue targets.
• Build Trusted Relationships: Act as the primary business contact for clients, moving past procurement to build relationships with tech leaders and stakeholders.
• Lead Proposal Processes: Orchestrate the creation of statements of work (SOWs) and project proposals, pulling in technical architects and delivery teams as needed.
• Protect Account Health: Monitor client satisfaction, manage contract renewals, and proactively address any delivery bottlenecks or escalations.

What We Are Looking For:

• The Sweet Spot: 3 to 5 years of experience managing clients or selling within an IT consulting firm, systems integrator, or enterprise software environment.
• Tech Fluency: You don\'t need to code, but you must be comfortable discussing cloud infrastructure, software development lifecycles, or data solutions without getting lost.
• Commercial Mindset: Proven track record of expanding accounts, managing commercial negotiations, and hitting quota targets.
• Collaboration Skills: Ability to coordinate with internal technical delivery teams to make sure what you sell can actually be built.

Randstad Digital operates in a hybrid work model in areas where we have offices. There should be no expectations that this is a full time remote role, even in areas where we have no offices at the time of hire. You are expected to comply with our hybrid work policy and guidelines.

This job posting is open for 4 weeks.