Strategic Inside Sales Manager, Analytical Instruments

Emerson; Shakopee (MN); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Market-leading 401(k) and profit‑share

Medical insurance plans (dental &/

Vision coverage

Family formation benefits and paid Par

Employee Assistance Program

Tuition reimbursement

Employee resource groups

Recognition program

Work-life balance with flexible time‑o

Job summary

Emerson is seeking an Inside Sales Manager (Analytical Instruments) for the Shakopee, MN location to lead the Analytical Inside Sales team and deliver best-in-class customer support and sales generation for Rosemount products. This on-site role requires strategic leadership to meet sales goals through cross-functional collaboration with NA Sales, Marketing, and Product Management.

You will drive process improvements, coach a high-performing team, and ensure timely responses to customer needs.

Qualifications

• Bachelor's degree in engineering, business, a technical discipline, or related field.
• Minimum of eight (8) years experience in a related field.
• Strong communication skills, both written and verbal.
• Experience managing direct reports required.
• Authorized to work in the United States without sponsorship now and in the future.
• Individuals with temporary visas or sponsorship needs are not eligible for hire.

Responsibilities

• Providing leadership to the NA Analytical Instruments Customer Care team to meet stated Sales goals for the group, including coaching for incremental sales growth and collaboration with NA Sales and Marketing on Sales programs.
• As a member of the Analytical Instruments leadership team, provide voice of customer and voice of sales for lead times, escalations, and strategic priorities.
• Leading Global Customer Care activities for the L&C and F&G businesses.
• Support a team responsible for Global Demand on the Mexicali factory, analyzing KPIs for Service Level, Finished Goods, and Sales through close interaction with the factory.
• Work with Product Management to develop go-to-market plans, positioning strategies, and sales enablement materials.
• Drive continuous process improvements to enhance efficiency and customer satisfaction.
• Ensure accurate and timely responses to orders, quotations, and customer activities for NA and World Area field sales and customers.
• Promote effective selling behaviors and develop customer relations.
• Organize workloads, develop strategies, and implement plans to support customer needs and Emerson’s objectives.
• Foster a collaborative, high-performing team culture through coaching and employee development.

Education

Bachelor's Degree in Engineering, Business, a Technical discipline, or a related field

Job description

Emerson is seeking an Inside Sales Manager (Analytical Instruments) for the Shakopee, MN location to lead the Analytical Inside Sales team and deliver best-in-class customer support and sales generation for Rosemount products. This on-site role requires strategic leadership to meet sales goals through cross-functional collaboration with NA Sales, Marketing, and Product Management.

You will drive process improvements, coach a high-performing team, and ensure timely responses to customer needs.