Inside Sales Manager (Analytical Instruments)

Emerson; Shakopee (MN); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Market-leading 401(k) and profit‑share

Medical insurance plans (dental &/

Vision coverage

Family formation benefits and paid Par

Employee Assistance Program

Tuition reimbursement

Employee resource groups

Recognition program

Work-life balance with flexible time‑o

Job summary

Emerson is seeking an Inside Sales Manager (Analytical Instruments) for the Shakopee, MN location to lead the Analytical Inside Sales team and deliver best-in-class customer support and sales generation for Rosemount products. This on-site role requires strategic leadership to meet sales goals through cross-functional collaboration with NA Sales, Marketing, and Product Management.

You will drive process improvements, coach a high-performing team, and ensure timely responses to customer needs.

Qualifications

• Bachelor's degree in engineering, business, a technical discipline, or related field.
• Minimum of eight (8) years experience in a related field.
• Strong communication skills, both written and verbal.
• Experience managing direct reports required.
• Authorized to work in the United States without sponsorship now and in the future.
• Individuals with temporary visas or sponsorship needs are not eligible for hire.

Responsibilities

• Providing leadership to the NA Analytical Instruments Customer Care team to meet stated Sales goals for the group, including coaching for incremental sales growth and collaboration with NA Sales and Marketing on Sales programs.
• As a member of the Analytical Instruments leadership team, provide voice of customer and voice of sales for lead times, escalations, and strategic priorities.
• Leading Global Customer Care activities for the L&C and F&G businesses.
• Support a team responsible for Global Demand on the Mexicali factory, analyzing KPIs for Service Level, Finished Goods, and Sales through close interaction with the factory.
• Work with Product Management to develop go-to-market plans, positioning strategies, and sales enablement materials.
• Drive continuous process improvements to enhance efficiency and customer satisfaction.
• Ensure accurate and timely responses to orders, quotations, and customer activities for NA and World Area field sales and customers.
• Promote effective selling behaviors and develop customer relations.
• Organize workloads, develop strategies, and implement plans to support customer needs and Emerson’s objectives.
• Foster a collaborative, high-performing team culture through coaching and employee development.

Education

Bachelor's Degree in Engineering, Business, a Technical discipline, or a related field

Job description

If you are an Engineering professional, Emerson has an exciting opportunity for you! Emerson is seeking a Inside Sales Manager (Analytical Instruments) at our Shakopee, MN location (based-on-site). As a Inside Sales Manager (Analytical Instruments), you will ensure best-in-class customer support and sales generation for Rosemount products by leading the Analytical Inside Sales team.

In This Role, Your Responsibilities Will Be:

• Providing leadership to the NA Analytical Instruments Customer Care team (Liquid & Combustion; Flame & Gas) to meet stated Sales goals for the group. This includes providing tools and coaching for incremental sales growth, facilitating effective communication between the Inside and Outside sales force, and partnering with NA Sales and Marketing on Sales programs for the year.

• As an active member of the Analytical Instruments leadership team, providing voice of customer and voice of sales team for lead time expectations, lead time escalations, strategic business priorities, etc.

• Leading Global Customer Care activities for the L&C and F&G businesses.

• Supporting a team responsible for Global Demand, both Interco and Trade, on the Mexicali factory including the assistance of analyzing key KPIs for Service Level, Finished Goods, and Sales through close interactions with the Mexicali factory.

• Working with Product Management teams to develop go-to-market plans, positioning strategies, and sales enablement materials.

• Driving continuous process improvements that enhance operational efficiency, customer satisfaction, and overall business performance.

• Assuring accurate and timely response to both NA and World Area field sales and customers regarding orders, quotations, and other customer related activities.

• Promoting effective selling behaviors and ensures the development of customer relations

• Organizing workloads, developing strategies, and implementing plans to support both the customer’s needs and Emerson’s objectives.

• Fostering a collaborative, high-performing team culture through coaching, mentoring, employee development, recognition, and team engagement activities.

Who You Are:

You gain insight into customer needs to find opportunities that benefit the customer. You consistently use multiple methods to develop others. You break down objectives into appropriate initiatives and actions. You provide direct and actionable feedback. You provide calmness and efficiency, even when things are unclear. You rally others behind common team goals. You help formulate a clear strategy and map the clear steps that will clearly accelerate the organization toward its strategic goals.

For This Role, You Will Need:

• Bachelors Degree in Engineering, Business, a Technical discipline, or a related field

• Minimum of eight (8) years experience in a related field

• Strong communication skills, both written and verbal

• Proven business insight, with the ability to work both independently and as part of a team

• Experience managing direct reports required

• Authorized to work in the United States without sponsorship now and in the future

• Individuals with temporary visas such as E, F-1 (including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Preferred Qualifications That Set You Apart

• Proven track record and successful history of achieving goals and sales targets

• Previous experience working with other world areas

Our Culture & Commitment to You:

• We provide a market-leading 401(k) and profit-sharing plan, a variety of medical insurance plans, with dental and vision coverage, family formation benefits in addition to paid parental leave (maternal and paternal), Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more.

• Our culture prioritizes work-life balance and offers flexible time off plans, inclusive of vacation, holiday, and sick leave.

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers. This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place.

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Accessibility Assistance or Accommodation

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ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

No calls or agencies please.

Requisition ID : 26012296

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.