Account Manager: Inside Sales & Client Success

AlphaGraphics - US784; Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

AlphaGraphics - US784 in Dallas, Texas is seeking an Account Manager to enhance inside sales and support the Account Executive. The ideal candidate will have strong analytical and communication skills, ensuring a positive customer experience and managing various tasks including job estimates and customer inquiries.

The position requires proficiency in CRM and MIS tools, with a focus on client satisfaction and effective upselling strategies. Experience in account management or knowledge of printing processes is a plus.

Qualifications

• Account Management experience is preferred but not required.
• Knowledge of printing and prepress requirements a plus.
• Possesses a solid knowledge of MIS systems and order entry processes.
• Strong analytical skills.
• Excellent writing and verbal skills.

Responsibilities

• Increase sales and support the Account Executive.
• Provide customers with product benefits.
• Resolve customer inquiries and complaints.
• Create job estimates accurately.
• Manage communication with customers effectively.

Skills

Account Management experience

Knowledge of printing and prepress requirements

Analytical skills

Writing and verbal skills

Organizational skills

Tools

CRM tools

MIS tools

Job description

AlphaGraphics - US784 in Dallas, Texas is seeking an Account Manager to enhance inside sales and support the Account Executive. The ideal candidate will have strong analytical and communication skills, ensuring a positive customer experience and managing various tasks including job estimates and customer inquiries.

The position requires proficiency in CRM and MIS tools, with a focus on client satisfaction and effective upselling strategies. Experience in account management or knowledge of printing processes is a plus.