Strategic HR Partner: Employee Relations & Growth

Goodwill Houston; Houston (TX); On-site; USD 85,000 - 105,000; Full time

Job summary

Goodwill Houston seeks an experienced Human Resources Business Partner (HRBP) to align HR programs with business goals across assigned districts. The role provides guidance on performance management, employee relations, policy interpretation, and compliance, partnering with leadership to drive results.

You will coach managers, analyze HR metrics, support recruitment initiatives, and ensure consistent application of policies while maintaining confidentiality and a service-oriented mindset in a

Qualifications

• A bachelor’s degree in HR or a related field is preferred; equivalent professional experience may be considered in lieu of a degree.
• A minimum of three (3) years of experience is preferred.
• Excellent computer skills (proficiency in Microsoft Office).
• Must have reliable transportation to travel to work locations.
• Must be able to work a rotational schedule as an on-call HR support.
• Ability to work at all levels within the organization.
• Must be legally authorized to work in the United States without sponsorship for current or future employment. GWH does not offer visa sponsorship for employment purposes.
• Experience With HRIS Systems Is Preferred.

Responsibilities

• Advises management on associates’ performance management measures (coaching, counseling, career development, correct actions, etc.).
• Provides day-to-day coaching to management and leadership on various employee relations issues.
• Responds to, investigates (as needed), and helps resolve associate issues in the best interest of the associate and GWH.
• Manages complex and delicate employment relations issues, striving for conflict resolution.
• Receives and oversees all personnel actions and performance reviews in line with processing Payroll.
• Partners with Leaders to ensure the alignment of the HR strategy with the overall business strategy.
• Analyzes trends and metrics with the HR Team to develop solutions, policies, and programs.
• Oversees Unemployment Benefit activity for the assigned area(s) and manages the claims.
• Demonstrates, leads, and participates in positive cultural development and engagement for GWH.
• Provides guidance to leadership with assessment, performance management, and career and succession planning for their subordinates.
• Coordinates with Donated Goods Program (DGP) and Workforce Development (WFD) for training and/or life needs for associates.
• Assists with training assessment and delivery.
• Maintains, distributes, and assists in changes to HR policies, procedures, etc.
• Participates in recruitment campaigns and new hire Orientation to ensure a robust candidate pipeline.
• Provides routine statistics, analysis, and reports as requested.
• Performs other duties as directed by management to support evolving organizational needs.

Skills

Communication skills

Problem-solving

Collaborative

Presentation skills

Decision-making

Education

Bachelor's degree in HR or related field

Tools

Microsoft Office

HRIS systems

Job description

Goodwill Houston seeks an experienced Human Resources Business Partner (HRBP) to align HR programs with business goals across assigned districts. The role provides guidance on performance management, employee relations, policy interpretation, and compliance, partnering with leadership to drive results.

You will coach managers, analyze HR metrics, support recruitment initiatives, and ensure consistent application of policies while maintaining confidentiality and a service-oriented mindset in a