Strategic Hotel GM: Growth, Guest Experience & Team Leadership

Holiday-Inn-Express-and-Suite; Asheville (NC); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical plans

Life insurance

Mental health care access

Employee assistance program

Job summary

Virtelle Hospitality seeks a General Manager to oversee a franchise hotel's performance, guest satisfaction, and brand standards. You will lead cross-functional teams across departments, manage budgets and forecasting, and drive revenue growth while controlling costs.

Ideal candidates bring 5+ years leading hotels, strong leadership and communication skills, and deep knowledge of hotel operations and KPI metrics.

Qualifications

• Minimum 5 years as General Manager of a franchise hotel.
• Proven ability to lead diverse hospitality teams.
• Experience in budgets, financial reporting, and revenue optimization.
• Strong interpersonal and communication skills.
• Knowledge of hotel operations and KPI metrics.

Responsibilities

• Oversee overall hotel performance and guest satisfaction.
• Collaborate with management to set and achieve goals.
• Lead cross-functional teams across departments.
• Maintain brand standards and QA compliance.
• Manage budgets, forecasting and cost control.
• Develop community engagement and partnerships.

Skills

Leadership

Team management

Budgeting

Revenue optimization

Customer service

Communication

Problem solving

Hospitality knowledge

Tools

PMS software

Excel

Job description

Virtelle Hospitality seeks a General Manager to oversee a franchise hotel's performance, guest satisfaction, and brand standards. You will lead cross-functional teams across departments, manage budgets and forecasting, and drive revenue growth while controlling costs.

Ideal candidates bring 5+ years leading hotels, strong leadership and communication skills, and deep knowledge of hotel operations and KPI metrics.