Hotel GM: Lead Revenue, Operations & Team Excellence

Holiday Inn Express & Suites; Asheville (NC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Mental health support

Employee assistance program

Competitive benefits package

Job summary

Virtelle Hospitality is seeking a General Manager for a franchise hotel in Asheville, North Carolina. You will oversee daily operations, drive revenue, manage budgets and mentor department leaders to uphold brand standards and guest satisfaction.

The role requires at least 5 years as GM, strong leadership, budgeting, and KPI management. Benefits include medical plans, life insurance, mental health resources, EAP, and a competitive compensation package.

Qualifications

• Minimum of 5 years of experience as a General Manager of a franchise hotel.
• Proven ability to lead, motivate, develop and manage a diverse team of hospitality professionals.
• Demonstrated experience in managing budgets, financial reporting, and revenue optimization.
• Proven track record of driving revenue growth and managing expenses
• Excellent interpersonal and communication skills
• Proven ability to build and maintain relationships with guests, staff, and stakeholders.

Responsibilities

• Oversee daily operations to ensure all departments run efficiently and to standards.
• Ensure compliance with company policies, industry regulations, and health and safety standards.
• Align operations with brand standards and values; maintain records throughout the employee lifecycle.
• Manage daily operations in line with brand QA standards and Virtelle’s standards.
• Maintain a well-kept hotel with focus on preventative maintenance and cleanliness.
• Drive operations and accountability to ensure high guest service standards.
• Monitor guest feedback and address concerns with proactive solutions.
• Lead, coach and develop a high-performing team delivering exceptional service.

Skills

Team leadership

Budgeting

Revenue optimization

Guest service

Interpersonal communication

Operations management

PMS familiarity

Excel

Tools

PMS software

Microsoft Office

Job description

Virtelle Hospitality is seeking a General Manager for a franchise hotel in Asheville, North Carolina. You will oversee daily operations, drive revenue, manage budgets and mentor department leaders to uphold brand standards and guest satisfaction.

The role requires at least 5 years as GM, strong leadership, budgeting, and KPI management. Benefits include medical plans, life insurance, mental health resources, EAP, and a competitive compensation package.