Strategic Health Plans Account Manager — Remote

Navitus; Lincoln (NE); Remoto; USD 75.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision insurance

Paid time off

Parental leave

401K match

Adoption Assistance

Flexible Spending Account

Professional membership assistance

Referral Bonus

Descrizione del lavoro

Navitus Health Solutions is seeking a Sr. Account Manager who will be the face of the organization to clients, leading projects and owning operational execution for complex accounts.

You will advise clients on plan design considerations and opportunities for improvement, coordinating across internal teams and external partners to ensure exceptional service. The role emphasizes relationship management, retention, and collaboration with the Account Executive and Clinical Account Executive on

Competenze

• Bachelor's degree or equivalent work experience.
• 2+ years of account management experience with increasing levels of responsibility.
• 5+ years of experience in a customer service role.
• Knowledge of pharmacy benefits management, insurance, or health care industry.

Mansioni

• Develop trusted advisor relationships with existing customers to enhance retention.
• Support complex, high-profile and strategic books of business.
• Collaborate with internal stakeholders and external partners to deliver best-in-class service and solutions.
• Facilitate client meetings to advance actions and provide regular status updates.
• Drive internal resolution of open items and renewal activities with Account Executive teams.
• Assist with regular account maintenance such as reporting and enrollment support.

Conoscenze

Client relationship management

Cross-functional collaboration

Communication

Formazione

Bachelor's degree or equivalent work experience

Descrizione del lavoro

Navitus Health Solutions is seeking a Sr. Account Manager who will be the face of the organization to clients, leading projects and owning operational execution for complex accounts.

You will advise clients on plan design considerations and opportunities for improvement, coordinating across internal teams and external partners to ensure exceptional service. The role emphasizes relationship management, retention, and collaboration with the Account Executive and Clinical Account Executive on