Senior Health Plan Account Manager — Remote, Strategic Partner

Navitus; Harrisburg (Dauphin County); Remote; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401K matching

Job summary

Navitus Health Solutions is seeking a Sr. Account Manager to join our team in a REMOTE-friendly role based in the United States. You will lead client relationships and cross-functional initiatives, driving operational excellence, plan design advice, and customer advocacy across accounts.

The role focuses on complex, strategic books of business, collaboration with internal and external partners, and providing routine updates while ensuring top-tier service and renewal support.

Qualifications

• Bachelor's degree or equivalent work experience in business, marketing or related area.
• 2+ years of account management experience with increasing responsibility.
• 5+ years in a customer service role.

Responsibilities

• Develops trusted advisor relationships with existing customers to enhance retention.
• Supports complex books of business and collaborates with internal stakeholders for client success.
• Leads client meetings to update status and advance action items.

Skills

Account management

Customer service

Communication

Problem solving

Education

Bachelor's degree in business/related

Tools

CRM software

MS Office

Job description

Navitus Health Solutions is seeking a Sr. Account Manager to join our team in a REMOTE-friendly role based in the United States. You will lead client relationships and cross-functional initiatives, driving operational excellence, plan design advice, and customer advocacy across accounts.

The role focuses on complex, strategic books of business, collaboration with internal and external partners, and providing routine updates while ensuring top-tier service and renewal support.