Strategic Growth & Renewal Account Manager

ServiceTrade; Arkansas; On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Health savings account

Medical insurance through Cigna

Dental and Vision insurance

Flexible PTO

10 company holidays

Life insurance

Short Term Disability

Long Term Disability

Flex Spending Account

Dependant Care Account

Employee Reimbursement Program

Voluntary insurance options (Critical-

Pet Insurance

Job summary

ServiceTrade is seeking a Corporate Account Manager to own a portfolio of high-end customers in a geographic region. You will drive retention and growth by expanding investments in ServiceTrade apps and services, conducting reviews, and aligning outcomes with customer goals.

You will collaborate across Sales, Customer Success, Support, Professional Services, and Marketing to deliver value, manage renewals, and pursue expansion opportunities while traveling as needed.

Qualifications

• Bachelor's degree or equivalent B2B sales experience.
• 4+ years in Account Management or equivalent B2B sales experience.
• Proficiency with Salesforce.io, Google Apps, Zoom/Google Meet preferred.

Responsibilities

• Manage a portfolio of high-end customers in a geographic region.
• Retain and expand customers' investments in ServiceTrade apps and services.
• Conduct business reviews and establish growth plans with clients.
• Negotiate and secure renewals; drive usage and value realization of the ServiceTrade platform.
• Develop account plans aligned with customer goals across multiple ServiceTrade departments.
• Identify risk accounts and address issues to maximize adoption.
• Create opportunities for upsell through business reviews and product demonstrations.
• Manage quotes, sales cycle, and close expansion orders in Salesforce.

Skills

Account Management

B2B sales

Relationship management

Negotiation

Communication

Education

Bachelor's degree

Tools

Salesforce.io

Google Apps

Zoom/Google Meet

Job description

ServiceTrade is seeking a Corporate Account Manager to own a portfolio of high-end customers in a geographic region. You will drive retention and growth by expanding investments in ServiceTrade apps and services, conducting reviews, and aligning outcomes with customer goals.

You will collaborate across Sales, Customer Success, Support, Professional Services, and Marketing to deliver value, manage renewals, and pursue expansion opportunities while traveling as needed.