Strategic Accounts Manager — Growth & Renewals

ServiceTrade; Pennsylvania; Presencial; USD 80.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical through Cigna and optional HDP

Flexible PTO

Company holidays and Benefits

Employee Reimbursement Program

Descripción de la vacante

ServiceTrade is seeking a Corporate Account Manager to manage a portfolio of high-end customers, drive adoption of our apps, and grow revenue within a regional footprint. You will conduct business reviews, create growth plans, and secure renewals while coordinating with Sales, Customer Success, and Professional Services.

The role emphasizes strategic thinking, proactive account management, and a customer-first approach, with some travel and on-site collaboration as needed.

Formación

• BS degree with 4+ years of Account Management or equivalent B2B sales experience.
• Proficiency with Google Apps, Salesforce.io, Zoom or Google Meet preferred.

Responsabilidades

• Retain and expand customers’ investment in ServiceTrade apps and services.
• Lead regular business reviews and develop growth plans.
• Negotiate renewals and manage expansion opportunities.
• Collaborate with Sales, Customer Success, Support, and Professional Services.
• Maintain accurate account plans and Salesforce records.
• Travel as required.

Conocimientos

Account Management

B2B Sales

Customer Success

Negotiation

Strategic Planning

Educación

Bachelor's degree in Business or related field

Herramientas

Salesforce

Google Apps

Zoom / Google Meet

Descripción del empleo

ServiceTrade is seeking a Corporate Account Manager to manage a portfolio of high-end customers, drive adoption of our apps, and grow revenue within a regional footprint. You will conduct business reviews, create growth plans, and secure renewals while coordinating with Sales, Customer Success, and Professional Services.

The role emphasizes strategic thinking, proactive account management, and a customer-first approach, with some travel and on-site collaboration as needed.