Strategic Growth & Operations Leader

DocuSign, Inc.; San Francisco (CA); Hybrid; USD 165,000 - 266,000; Full time

Benefits offered by this job

RSUs

Hybrid work

Job summary

DocuSign, Inc. is seeking a Director of Growth Strategy & Operations to serve as a trusted operational leader and deputy to the VP of Strategy & Operations.

You will drive operating cadences, planning processes, and cross-functional execution for Growth, ensuring initiatives move from planning to execution with rigor and accountability. This role demands exceptional program management, executive communication, and the ability to influence without formal authority.

Qualifications

• 12+ years of experience in Strategy & Operations, Business Operations, Finance, Chief of Staff, Program Management, or Management Consulting
• Experience leading planning processes, budget management, operating cadences, OKRs, and business reviews
• Experience building frameworks, business cases, and executive presentations
• Experience influencing senior leaders without direct authority
• Experience in project management with exceptional attention to detail and follow-through

Responsibilities

• Partner with the VP of Strategy & Operations and functional Strategy & Operations leads to manage annual planning, OKR reviews, quarterly business reviews, and long-range planning processes
• Develop executive-ready materials, business reviews, strategic narratives, and decision frameworks
• Monitor progress against strategic priorities, identifying risks, dependencies, and opportunities for intervention
• Drive operational excellence across planning processes and organizational initiatives
• Own the day-to-day execution of company operating rhythms for Growth. Support Growth leadership meetings, business reviews, planning sessions, and offsites
• Oversee the Growth organization budget, ensuring functions optimize spend while achieving revenue targets
• Ensure action items, decisions, and commitments are communicated and completed
• Maintain visibility into organizational priorities and proactively elevate issues requiring executive attention
• Lead complex initiatives that span Marketing, Product, Sales, Customer Success, Finance, and Operations
• Coordinate stakeholders, resolve cross-functional dependencies, and ensure programs deliver measurable business outcomes
• Build repeatable processes that improve execution, transparency, and accountability
• Synthesize data from multiple sources into concise recommendations for executive leadership
• Develop dashboards, status updates, and executive communications that enable informed decision-making
• Support Growth LT through the operational alignment across Growth Strategy & Operations teams
• Mentor and develop functional Strategy & Operations team members
• Foster a culture of accountability, continuous improvement, and operational excellence
• Serve as a trusted leader and proxy for the VP when appropriate

Skills

Strategy & Ops

Budget management

OKRs

Executive communication

Program management

Cross-functional leadership

Job description

DocuSign, Inc. is seeking a Director of Growth Strategy & Operations to serve as a trusted operational leader and deputy to the VP of Strategy & Operations.

You will drive operating cadences, planning processes, and cross-functional execution for Growth, ensuring initiatives move from planning to execution with rigor and accountability. This role demands exceptional program management, executive communication, and the ability to influence without formal authority.