Strategic Global Trade Account Executive

The Briefed; Atlanta (GA); On-site; USD 110,000 - 160,000; Full time

Job summary

Flexport in Atlanta, GA seeks an experienced Client Success professional to own end-to-end management of a multi-modal NA portfolio, including revenue-bearing accounts. You will lead RFPs and renewals and act as a strategic partner to optimize client supply chains.

Responsibilities include delivering high-impact QBRs/MBRs with market context, driving cross-sell across Flexport products, and collaborating with Operations, Pricing, Product, and Sales to tailor solutions.

Qualifications

• 5+ years in account management or client success, preferably in logistics.
• Proven ability to grow a complex, multi-product book of business.
• Deep knowledge of global trade and supply chain operations across ocean, air, trucking, and customs.
• Ability to operate without a playbook in ambiguous situations.

Responsibilities

• Own end-to-end success for a portfolio of complex Flexport accounts in North America.
• Lead RFP bids and renewals end-to-end.
• Serve as a strategic partner to clients to optimize supply chains.
• Lead high-impact business reviews with market context, multi-modal insights.
• Drive cross-sell and upsell across Flexport's product suite.
• Collaborate with Operations, Pricing, Product, and Sales to craft aligned solutions.

Skills

Account management

Client success

Global trade knowledge

Ambiguity tolerance

Opportunity spotting

Mentoring others

Job description

Flexport in Atlanta, GA seeks an experienced Client Success professional to own end-to-end management of a multi-modal NA portfolio, including revenue-bearing accounts. You will lead RFPs and renewals and act as a strategic partner to optimize client supply chains.

Responsibilities include delivering high-impact QBRs/MBRs with market context, driving cross-sell across Flexport products, and collaborating with Operations, Pricing, Product, and Sales to tailor solutions.