End-to-End Global Logistics Specialist

Flexport; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Flexport in Atlanta is seeking a Global Operations Associate to own end-to-end movement of shipments across a regional network, including ocean and air imports/exports. You will ensure high-quality, on-time delivery while collaborating with steamship lines, air carriers, and other partners to optimize processes.

You will work with a team to manage client communications, KPI/SLA adherence, and SOPs, driving a best-in-class customer experience in a fast-paced environment.

Qualifications

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting.
• Bachelor’s Degree preferred.
• Able to adapt to a fast-paced environment and manage many tasks.

Responsibilities

• Be the front line to ensure on-time shipments and resolve issues.
• Own the client experience and escalate issues as needed.
• Coordinate with internal and external partners across the logistics network.
• Manage end-to-end movement of freight, including imports/exports and intermodal moves.
• Quote and invoice client shipments and support quarterly business reviews.

Skills

Logistics experience

Freight forwarding

Supply chain operations

Client relationship

Data-driven decision making

Education

Bachelor's degree

Job description

Flexport in Atlanta is seeking a Global Operations Associate to own end-to-end movement of shipments across a regional network, including ocean and air imports/exports. You will ensure high-quality, on-time delivery while collaborating with steamship lines, air carriers, and other partners to optimize processes.

You will work with a team to manage client communications, KPI/SLA adherence, and SOPs, driving a best-in-class customer experience in a fast-paced environment.