Account Manager III, Fulfillment at Flexport (Atlanta) NEW

The Briefed; Atlanta (GA); On-site; USD 21,000 - 41,000; Full time

Job summary

Flexport builds technology for global trade; the team is seeking an account management-focused professional to drive client success in Atlanta. The role emphasizes strategic relationships, collaboration across disciplines, and delivering exceptional service to major accounts.

Onsite in Atlanta, GA, with responsibilities spanning relationship management, project leadership, and cross-functional teamwork to translate client needs into actionable logistics solutions.

Qualifications

• Bachelor's degree in Business, Supply Chain Management, or related field.
• 3-5+ years in account management or client success.
• Proven track record growing significant client relationships.
• Strategic thinking with translating business needs into solutions.
• Experience leading cross-functional project teams.

Responsibilities

• Strategic Leadership and Team Collaboration.
• Support the account management team by following frameworks to deliver service across accounts.
• Share best practices and customer insights with teammates.
• Lead cross-functional projects to deliver strong client outcomes.
• Manage relationships with key client decision-makers as trusted advisors.

Skills

Account management

Client success

Strategic thinking

Cross-functional leadership

Industry knowledge

Education

Bachelor's degree in Business, Supply Chain Management, or related field

Job description

Flexport builds technology for global trade; companies use it to move more than $19B of goods across 112 countries a year.

Key responsibilities

• Strategic Leadership and Team Collaboration:
• Support the account management team by following established frameworks and processes to deliver consistent service across accounts
• Share best practices and customer insights with teammates
• Participate and lead in cross-functional projects to help deliver strong client outcomes
• Lead strategic relationships with Flexport's significant accounts, ensuring exceptional service delivery and partnership at various stakeholder levels
• Manage relationships with key client decision-makers, positioning yourself as a trusted strategic advisor who understands their business challenges

Requirements

• Bachelor's degree in Business, Supply Chain Management, or a related field
• Extensive experience (3-5+ years) in account management or client success, with demonstrated success leading projects
• Proven track record of managing and growing significant client relationships
• Exceptional strategic thinking capabilities with the ability to translate complex business needs into actionable solutions
• Experience leading cross-functional project teams that consistently deliver exceptional results
• Deep understanding of supply chain, logistics, or fulfillment industries, with keen awareness of emerging trends and competitive dynamics

Location and schedule

• Onsite in Atlanta, Georgia

Salary and benefits

US pay $15.00 to $30.00 an hour. Flexport also offers benefits; the full list is on the posting.