Strategic Global Accounts Lead - Express Logistics

DHL Express, Inc.; Georgia; On-site; USD 90,000 - 150,000; Full time

Job summary

DHL Express in Atlanta seeks a Senior Sales Manager to implement direct sales plans, maximize excess capacity on the DHL air network, and drive revenue growth while boosting customer retention and quotation conversions in a defined U.S. region.

You will manage key accounts, negotiate spot and contract rates with the Revenue Management and Quotation teams, pursue new business opportunities, and maintain strong relationships through proactive communication and market data insights.

Qualifications

• University degree or equivalent
• 5 years in Aviation/Express industry
• Fluent in English (written and verbal)
• Strong negotiation, commercial, and relationship management skills.
• Experience in pricing, contract negotiations, and customer retention.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to identify new business opportunities and develop sales strategies.

Responsibilities

• Manage multiple key accounts and target +50% face-to-face visits per account.
• Maintain and increase existing revenue streams and relationships with current key accounts.
• Strengthen DGF collaboration by identifying win-win opportunities where appropriate.
• Work closely with Revenue Management to manage and review customer tariffs in line with market data.
• Provide timely quotations for spot rate requests in line with our suggested selling rates.
• Negotiate on spot rates and contract rates to win the business at the right price.
• Follow up on sales leads and develop new business opportunities.
• Manage day-to-day customer relationships by identifying business opportunities and matching DHL ACS services.
• Develop strategies to increase sales, penetration and profits in assigned accounts.

Skills

Fluent English

Negotiation

Relationship management

Education

University degree or equivalent

Job description

DHL Express in Atlanta seeks a Senior Sales Manager to implement direct sales plans, maximize excess capacity on the DHL air network, and drive revenue growth while boosting customer retention and quotation conversions in a defined U.S. region.

You will manage key accounts, negotiate spot and contract rates with the Revenue Management and Quotation teams, pursue new business opportunities, and maintain strong relationships through proactive communication and market data insights.