Strategic Global Accounts Lead

Crane Worldwide Logistics LLC; Itasca (IL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

Paid Time Off (17 days)

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

Employee Recognition Program

Paid Volunteer Time

Employee Discounts

Wellness Incentives

Job summary

Crane Worldwide Logistics LLC in Illinois seeks a senior account manager to handle large, global client portfolios. You will act as the primary communication bridge between clients and Crane Worldwide's operations teams, coordinating tracking information and prompt issue resolution.

This role requires 5–7 years of experience, a high school diploma or GED (Bachelor’s preferred), and on-site presence. Salary ranges from USD 70,000 to 95,000 with comprehensive benefits and opportunities for

Qualifications

• High school diploma or GED; Bachelor’s degree preferred.
• 5–7 years’ experience or combination experience and education.
• Illinois required disclosure: Salary range USD 70,000–95,000 annually.

Responsibilities

• Manage large and global assigned accounts with daily client communication and escalation.
• Act as intermediary between client and Crane Worldwide operations teams.
• Provide tracking information and coordinate with operations to meet client requests.
• Escalate shipment issues promptly to ensure resolution.
• Prepare and transmit pre-alerts and client reports as required.
• Oversee client-generated reports and ensure accuracy.
• Mentor and assist other account managers as needed.

Skills

Communication

Negotiation

Organization

Teamwork

Education

High School Diploma or GED

Bachelor’s degree preferred

Job description

Crane Worldwide Logistics LLC in Illinois seeks a senior account manager to handle large, global client portfolios. You will act as the primary communication bridge between clients and Crane Worldwide's operations teams, coordinating tracking information and prompt issue resolution.

This role requires 5–7 years of experience, a high school diploma or GED (Bachelor’s preferred), and on-site presence. Salary ranges from USD 70,000 to 95,000 with comprehensive benefits and opportunities for