Strategic Account Manager, Logistics Growth

Crane Worldwide Logistics; Itasca (IL); On-site; USD 54,000 - 73,000; Full time

Benefits offered by this job

PTO 17 days per year

Medical, Dental and Vision benefits

Tuition Reimbursement

Employee referral bonuses

Recognition and rewards

Volunteer time off

Employee discounts

Wellness incentives

Quarterly bonus potential

Job summary

Crane Worldwide Logistics in Itasca, IL is seeking a seasoned logistics professional to manage client accounts within our global network. You will drive value propositions, coordinate between clients and CWW across the network, and lead monthly business reviews to ensure service excellence.

The role demands strong communication, negotiation, and project-management skills, with a track record in logistics or supply chain. Domestic and international travel may be required.

Qualifications

• High School Degree or GED required.
• Bachelor's Degree preferred.
• Minimum five years related experience.
• Minimum four years industry experience preferred.

Responsibilities

• Creates Value Propositioning and drives solutions. Documents and reviews one strategic solution per client managed in their book of business per quarter.
• Acts as main liaison between client and CWW network.
• Internal and external business reviews on a monthly basis.
• Local level relationship building, management and engagement both internally and externally.
• Creates and deploys SOP to respective origin/destination points. Obtains sign off both internally and externally.
• Manages RCCA process and drive continuous improvement.
• Participates in and manages quoting process.
• Engages with Implementation Managers for all new business.
• Manages anomaly and exception reports both financial and operational.
• Drives cross selling opportunities
• Defines/documents and gains sign off on Scope of Work both internally and externally.
• Manages and Drives Company mandated ROTP.
• Maintains invoicing requirements contained within the SOP with DD and Regional Director Account Management signature.
• Collaborates with stations and client to build a healthy and steady collections process.
• Maintain AR below percentage in accordance with company goal.
• Responsible for driving 10% Net Revenue growth YOY for respective book of business.
• Other duties as assigned

Skills

Communication

Network management

Travel

Negotiation

Organization

Teamwork

Education

Bachelor's Degree

High School Degree

Five years experience

Four years industry experience

Job description

Crane Worldwide Logistics in Itasca, IL is seeking a seasoned logistics professional to manage client accounts within our global network. You will drive value propositions, coordinate between clients and CWW across the network, and lead monthly business reviews to ensure service excellence.

The role demands strong communication, negotiation, and project-management skills, with a track record in logistics or supply chain. Domestic and international travel may be required.