Strategic Fulfillment Operations Leader (Lean)

Amazon Inc.; Tremont (Schuylkill County); On-site; USD 135,000 - 183,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Inc. in Tremont, PA seeks a Senior Operations Manager to oversee budget, people development, and operational objectives at the site.

You will lead a team of Operations and Area Managers, coaching them to achieve performance goals while fostering strong employee relations. This role requires strategic leadership to balance operational excellence with team development, ensuring safety, quality, and customer experience across Inbound or Outbound flows.

Qualifications

• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
• Experience with performance metrics, process improvement and Lean techniques.

Responsibilities

• Leads development and implementation of quality improvement and process optimization initiatives, including Lean methodologies.
• Responsible for overall performance of Inbound or Outbound operation, including safety, quality and customer experience.
• Sets and clarifies requirements and expectations for Operations and Area Managers; measures performance and provides feedback.
• Leverages Operations and Area Managers by sourcing and nurturing ideas, and rolling them into improvement plans for the functional area.
• Takes proactive steps to share best practices across all departments, shifts and network.
• Works closely with HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers to secure support and resources for projects.

Education

Bachelor's degree or equivalent

Bachelor's degree in Engineering, Operations or related field

MBA preferred

Job description

Amazon Inc. in Tremont, PA seeks a Senior Operations Manager to oversee budget, people development, and operational objectives at the site.

You will lead a team of Operations and Area Managers, coaching them to achieve performance goals while fostering strong employee relations. This role requires strategic leadership to balance operational excellence with team development, ensuring safety, quality, and customer experience across Inbound or Outbound flows.