Strategic Freight Brokerage Growth Leader

3PL Hub; Tempe, Northern (AZ, KY); Hybrid; USD 50,000 - 61,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Paid time off

Life insurance

Job summary

Ryder is seeking a Freight Brokerage Strategic Account Manager to operate and support a portfolio of customers by developing transportation providers and a carrier coverage strategy. You will engage cross-functional teams to build a provider network that sustains strong customer relationships.

You will mentor SMAs, handle load tenders, negotiate rates, and ensure on-time coverage while maintaining compliance with regulations. This role is salaried, based in Tempe, AZ, with comprehensive benefits.

Qualifications

• The candidate holds a HS diploma or GED and preferably a BA/BS in business, logistics, or related field.
• 3+ years in business-related experience is required.
• Intermediate MS Office (Outlook, Excel, Word, PowerPoint) skills are required.
• Experience with carrier networks and freight brokerage is a plus.

Responsibilities

• Develop relationships with transportation providers to maximize penetration of customer freight portfolio.
• Mentor a small group of SMAs and manage carrier-related issues and performance development.
• Tender, create, dispatch, and track loads, and communicate with carriers and customers.
• Negotiate rates to achieve margins and account goals.
• Plan and schedule coverage to meet customer needs within agreed timelines.

Skills

Strong communication

Problem solving

Relationship building

Customer service

Negotiation

Leadership

Time management

Multi-tasking

Staff development

Team collaboration

Education

HS Diploma/GED

Bachelor's in business/logistics

3+ years relevant experience

MS Office (Outlook, Excel, Word, PowerPoint) intermediate

Tools

MS Office

TMS

Job description

Ryder is seeking a Freight Brokerage Strategic Account Manager to operate and support a portfolio of customers by developing transportation providers and a carrier coverage strategy. You will engage cross-functional teams to build a provider network that sustains strong customer relationships.

You will mentor SMAs, handle load tenders, negotiate rates, and ensure on-time coverage while maintaining compliance with regulations. This role is salaried, based in Tempe, AZ, with comprehensive benefits.