Strategic Freight Accounts Lead - Carrier Coverage & Growth

Ryder System, Inc.; Charlotte (NC); Híbrido; USD 50.000 - 61.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and welfare benefits

401(k) retirement plan

Paid time off

Descripción de la vacante

Ryder System, Inc. is seeking a Freight Brokerage Strategic Account Manager to oversee a portfolio of new and existing customers. You will develop a carrier coverage strategy, engage cross-functional teams, and build a network of service providers to strengthen customer relationships.

Responsibilities include mentoring SMAs, negotiating rates to meet margins, and ensuring timely load planning and dispatch. The role requires leadership, strong communication, and a customer-focused approach.

Formación

• Bachelor's degree in business or logistics required.
• H.S. Diploma/GED required.
• MS Office proficiency (Outlook, Excel, Word, PowerPoint) intermediate.
• Travel 1-10% may be required.

Responsabilidades

• Develop relationships with transportation providers to maximize penetration of customer freight portfolio.
• Mentor a small group of SMAs.
• Support carrier-related issues as needed.
• Tenders loads, creates loads, schedules, dispatches, tracks and communicates load statuses.
• Negotiate rates to ensure margins meet commission targets and account goals.
• Plan and schedule coverage for loads to meet customer timelines.

Conocimientos

Communication skills

Relationship building

Customer service

Negotiation

Leadership

Time management

Multitasking

Independence

Team leadership

Staff development

Educación

H.S. Diploma/GED

Bachelor's degree in business or logistics

Herramientas

MS Office

Descripción del empleo

Ryder System, Inc. is seeking a Freight Brokerage Strategic Account Manager to oversee a portfolio of new and existing customers. You will develop a carrier coverage strategy, engage cross-functional teams, and build a network of service providers to strengthen customer relationships.

Responsibilities include mentoring SMAs, negotiating rates to meet margins, and ensuring timely load planning and dispatch. The role requires leadership, strong communication, and a customer-focused approach.