Logistics Area Lead: Strategic Freight & Carrier Growth

Swift Logistics; Phoenix (AZ); On-site; USD 67,000 - 92,000; Full time

Benefits offered by this job

401k

Medical

Dental

Vision

Disability Insurance

Life Insurance

Employee Stock Purchase Plan

Tuition Assistance

Military Leave

Vendor discounts

Job summary

Swift Transportation is seeking a transportation analyst lead to drive growth in their assigned region by guiding a team of analysts in buying and selling freight. You will optimize carrier relationships, negotiate rates and ensure customer-focused outcomes across complex freight scenarios.

The role emphasizes leadership, training, and the development of strategic brokerage solutions while maintaining high standards for performance and efficiency. Travel to sites and carriers may be required.

Qualifications

• Four (4) years' industry experience, inclusive of a combination of brokerage and working in Third Party Logistics (3PL) environment and sales/service experience required.
• One (1) year experience in obtaining, retaining, growing a team and brokerage book of business required.
• Prior customer service experience preferred.
• Good verbal and written communication skills.
• Detail-oriented with strong organizational skills.
• Microsoft Office Suite
• Report generation
• Mathematical, analytical and problem solving skills.
• Ability to interpret user needs and translate into system requirements.
• Ability to understand system data and to identify discrepancies
• Previous knowledge of system analytics helpful
• Bachelor's degree in business or related field; or equivalent combination of experience and education required.

Responsibilities

• Create and provide brokerage solutions for high-level complex freight conditions.
• Develop key carriers through increased volume, profitability and service offerings.
• Address escalated, highly complex carrier issues; provide problem resolution and deliver win-win solutions that ensure carrier satisfaction.
• Monitor team 's hourly refusal/acceptance of VIP load board from asset division.
• Facilitate route optimization and increase usage of key carriers.
• Monitor buy vs DAT, daily load count, loads per carrier/buyer, outbound calls, margins and fuel metrics.
• Build carriers through identification of continuous moves, drop trailer and backhaul opportunities.
• Oversight of negotiations of rates and terms.
• Promotes strong communication with Team and follow ups, to grow existing carrier base and reduce 'new carriers' through outbound calls and reduction of DAT Posts. Hold designated brokerage teams accountable for delivering on customer-focus expectations.
• Maintain focus on Key Performance Indicators, reports, metrics and methods for ongoing measurement of customer performance and departmental success. Embrace the use of Swift's business improvement tools and identify opportunities for continuous improvement.
• Maintain a positive work atmosphere by acting and communicating in a manner which reflects Swift's mission and values and facilitates the success of business unit in order to meet company expectations. Present a quality oriented image where the carrier and Swift's operations are treated in a consistent, professional, courteous and efficient manner, so that the impression is one of excellence.
• Perform additional responsibilities as assigned by leadership; perform site and carrier visits as necessary, which may require travel.

Skills

Four years industry experience

Team leadership

Verbal and written communication

Analytical skills

Education

Bachelor's degree in business or related field

Tools

Microsoft Office Suite

Report generation

Job description

Swift Transportation is seeking a transportation analyst lead to drive growth in their assigned region by guiding a team of analysts in buying and selling freight. You will optimize carrier relationships, negotiate rates and ensure customer-focused outcomes across complex freight scenarios.

The role emphasizes leadership, training, and the development of strategic brokerage solutions while maintaining high standards for performance and efficiency. Travel to sites and carriers may be required.