Strategic Freight Accounts & Carrier Relations Lead

Ryder System, Inc.; Tempe (AZ); On-site; USD 50,000 - 61,000; Full time

Job summary

Ryder System, Inc. in Tempe, AZ is seeking a Freight Brokerage Strategic Account Manager to operate and support a portfolio of new and existing customers by developing transportation provider networks and carrier coverage strategies.

You will engage cross-functional teams to build a network of service providers and foster strong customer relationships. You will mentor SMAs, negotiate rates to achieve margins, and manage day-to-day load planning to meet customer needs within agreed timeframes.

Qualifications

• H.S. Diploma/GED, Required
• Bachelor's degree in business, Logistics, or related field of study, Preferred
• 3 years or more in Business related experience, Required
• MS Office (Outlook, Excel, Word, PowerPoint, etc) Intermediate, Required

Responsibilities

• Develop relationships with transportation providers to maximize penetration of customer freight portfolio through soliciting capacity
• Leads small group of SMA's as a mentor; supports staff with carrier issues; performance management and development
• Tenders accept/reject loads, creates loads, sets appointments, dispatches, tracks and traces loads, resolves issues with carriers/customers
• Negotiate rates with transportation providers to ensure margins meet commission targets and account goals
• Manage day-to-day planning and scheduling of coverage for loads to meet customer needs within agreed timeframes

Skills

Strong communication

Problem solving

Relationship building

Negotiation

Team leadership

Time management

Multitasking

Independent worker

Leadership experience

Education

High school diploma

Bachelor's degree in business / logistics

Tools

MS Office Suite

Job description

Ryder System, Inc. in Tempe, AZ is seeking a Freight Brokerage Strategic Account Manager to operate and support a portfolio of new and existing customers by developing transportation provider networks and carrier coverage strategies.

You will engage cross-functional teams to build a network of service providers and foster strong customer relationships. You will mentor SMAs, negotiate rates to achieve margins, and manage day-to-day load planning to meet customer needs within agreed timeframes.