Strategic Freight Brokerage Account Lead

Ryder System, Inc.; Charlotte (NC); Presencial; USD 50.000 - 61.000; Jornada completa

Descripción de la vacante

Ryder System, Inc. in Charlotte, NC seeks a Freight Brokerage Strategic Account Manager to oversee a portfolio of new and existing customers, developing carrier coverage strategies and coordinating with cross-functional teams to build a network of service providers for optimal freight outcomes.

Key duties include staffing SMAs, tendering and scheduling loads, negotiating carrier rates, and ensuring timely updates in the TMS to meet customer timelines while maintaining service excellence.

Formación

• High School Diploma or GED required.
• Bachelor's degree in business, logistics or related field preferred.
• 3+ years of business-related experience required.
• MS Office (Outlook, Excel, Word, PowerPoint, etc) at intermediate level required.

Responsabilidades

• Develop relationships with transportation providers to maximize penetration of customer freight portfolio by soliciting capacity.
• Lead a small group of SMAs as a mentor and support carrier-related issues; manage staffing performance and development.
• Tender loads, create loads, set appointments, dispatch, track and trace loads, and resolve issues with carriers/customers.

Conocimientos

Communication

Problem Solving

Relationship Building

Customer Service

Negotiation

Competitive Drive

Adaptability

Detail Orientation

Time Management

Leadership

Team Leadership

Educación

High School Diploma / GED

Bachelor's degree in business / logistics or related field

Herramientas

MS Office (Outlook, Excel, Word, PowerPoint)

Descripción del empleo

Ryder System, Inc. in Charlotte, NC seeks a Freight Brokerage Strategic Account Manager to oversee a portfolio of new and existing customers, developing carrier coverage strategies and coordinating with cross-functional teams to build a network of service providers for optimal freight outcomes.

Key duties include staffing SMAs, tendering and scheduling loads, negotiating carrier rates, and ensuring timely updates in the TMS to meet customer timelines while maintaining service excellence.