Field Client Growth & Relations Manager

Relx Plc; San Jose (CA); On-site; USD 66,000 - 109,000; Full time

Benefits offered by this job

Country-specific benefits

Job summary

Relx Plc in San Jose, CA is seeking a Field Client Manager to nurture mid-size accounts, drive retention and commercial growth, and occasionally lead small sales teams.

You will manage key accounts, clarify customer needs, develop a customer contact plan for product launches and campaigns, identify opportunities, and ensure compliant operations within the sales organization. Collaborate with cross-functional teams and report progress to regional leadership.

Qualifications

• Experience managing medium-sized accounts with a focus on retention and growth.
• Ability to guide customer interactions and lead small teams.
• Proven ability to identify opportunities and drive sales.
• Strong relationship-building and communication skills.
• Knowledge of sales processes and compliance standards.

Responsibilities

• Maintain relationships with mid-sized customers and supervise account teams as needed.
• Set objectives for sales calls and present standard materials.
• Develop and implement a customer contact plan for product launches and campaigns.
• Identify potential customers and convert opportunities into orders.
• Monitor compliance with company policies and escalate issues when required.

Skills

Customer-Focused Approach

Account/Client Management

Initiates Compelling Sales Conversa

Knows the Buying Influences

Builds Rapport

Understanding Customer Needs

Job description

Relx Plc in San Jose, CA is seeking a Field Client Manager to nurture mid-size accounts, drive retention and commercial growth, and occasionally lead small sales teams.

You will manage key accounts, clarify customer needs, develop a customer contact plan for product launches and campaigns, identify opportunities, and ensure compliant operations within the sales organization. Collaborate with cross-functional teams and report progress to regional leadership.