Senior Facilities Account Leader – Growth & Ops

CBRE Group, Inc.; New York (NY); On-site; USD 110,000 - 170,000; Full time

Job summary

CBRE Group, Inc. is seeking an Account Manager in New York to lead a client account, drive service delivery for hard and soft facilities management, and manage performance against financial and service commitments.

You will act as the primary liaison for the account, coordinate operations, and work with stakeholders to ensure exceptional service and renewals. The role emphasizes leadership of the account team, development of opportunities for growth, and maintaining governance across PM, vendor

Qualifications

• Bachelor's degree from four-year college or university.
• 8+ years of relevant work experience.
• Authorized to work in the United States without visa sponsorship.

Responsibilities

• Provide leadership and coaching to the account team to meet contractual commitments.
• Identify opportunities for strategic development and organic growth for the account.
• Act as single point of contact for overall account operations and ensure contractual compliance.
• Supervise and coordinate all operations including PM, reactive maintenance, vendor services and help desk.
• Present recommendations and financial reporting to clients and maintain accurate reporting.

Skills

Leadership

Account management

Strategic thinking

Communication

People management

Education

Bachelor's degree

Tools

Microsoft Office

Job description

CBRE Group, Inc. is seeking an Account Manager in New York to lead a client account, drive service delivery for hard and soft facilities management, and manage performance against financial and service commitments.

You will act as the primary liaison for the account, coordinate operations, and work with stakeholders to ensure exceptional service and renewals. The role emphasizes leadership of the account team, development of opportunities for growth, and maintaining governance across PM, vendor