Strategic Event Coordinator & Sales Support

Dave & Buster's Inc.; Johnson City (TN); On-site; USD 25,000 - 29,000; Full time

Job summary

Dave & Buster's Inc. seeks an Event Coordinator to support the Sales Department with behind-the-scenes administrative tasks that keep the store running smoothly.

You will handle RFPs, calls, site tours, and paperwork for events, while providing admin support after the sale and helping Operations with contracts and BEO updates. Ideal candidates communicate effectively with guests and team members, demonstrate strong organization, and read and write in English.

Qualifications

• Strong customer service and a friendly, can-do attitude.
• Clear verbal and written communication with guests, Sales Team and Management.
• Excellent organizational and time-management skills.
• Ability to analyze basic data to aid decision making for Operations and Sales.
• Fluent English communication is required.

Responsibilities

• Go above and beyond to meet guests' needs; update contracts as needed.
• Take RFPs and calls for social events; convert to won business.
• Conduct site tours as needed.
• Distribute paperwork for pop-up parties; ensure staffing with management.
• Provide admin support to Sales; follow up after sale is closed won; communicate changes to BEOs or contracts to Operations.
• Follow up on ARs; collect payments; close balances.
• Submit check requests and invoices as needed.
• Ensure Operations has up-to-date BEOs for each event.
• Offer upsell opportunities to Event Hosts after sale is closed won.

Skills

Customer service

Communication

Organization

Data analysis

English proficiency

Job description

Dave & Buster's Inc. seeks an Event Coordinator to support the Sales Department with behind-the-scenes administrative tasks that keep the store running smoothly.

You will handle RFPs, calls, site tours, and paperwork for events, while providing admin support after the sale and helping Operations with contracts and BEO updates. Ideal candidates communicate effectively with guests and team members, demonstrate strong organization, and read and write in English.