Event Experience Coordinator & Sales Support

Dave & Buster's Inc.; Philadelphia (Philadelphia County); On-site; USD 21,000 - 33,000; Full time

Job summary

Dave & Buster's Inc. seeks an Event Coordinator to support the sales team with essential administrative duties and confirmation calls to finalize event details. The role also involves contributing to the social market by booking events and handling routine inquiries.

The candidate will communicate clearly with guests, the Sales Team and Operations, maintain accurate event paperwork, and assist with site tours, invoicing, and BEO updates to ensure seamless event execution.

Qualifications

• Excellent communication with guests, Sales Team and Management Team.
• Strong organizational skills and attention to detail.
• Ability to analyze basic data to aid decision making.
• Read and communicate in English.

Responsibilities

• Go above & beyond to ensure Special Events Guests' needs are met; coordinate contracts and updated paperwork.
• Take RFPs and calls for social events, converting them to closed won business.
• Conduct site tours as needed.
• Distribute paperwork for pop up parties; ensure staffing with management.
• Provide administrative support to Sales, follow up on calls/emails/tasks after sale.
• Follow up on ARs, collect payment information, close balances.
• Submit check requests/invoices as needed.
• Keep Operations updated with the latest BEOs for each event.
• Offer upsell opportunities to Event Hosts after sale is closed won.
• Perform other duties as assigned by the team.

Skills

Customer service

Communication

Organization

Time management

Sales support

Job description

Dave & Buster's Inc. seeks an Event Coordinator to support the sales team with essential administrative duties and confirmation calls to finalize event details. The role also involves contributing to the social market by booking events and handling routine inquiries.

The candidate will communicate clearly with guests, the Sales Team and Operations, maintain accurate event paperwork, and assist with site tours, invoicing, and BEO updates to ensure seamless event execution.