Event Sales & Operations Coordinator

Dave & Buster's Inc.; Bristol (VA); On-site; USD 35,000 - 52,000; Full time

Job summary

Dave & Buster's Inc. is seeking an Event Coordinator to support the Sales Department by handling administrative duties and confirmation calls to finalize event details.

You will participate in the sales process and contribute to booking social events, ensuring accurate paperwork and seamless coordination with Operations. The role requires strong communication, organization, and verbal skills, with the ability to analyze basic data and maintain English-language clarity in all guest

Qualifications

• Friendly with a positive, can-do mindset.
• Strong decision-making and effective guest, Sales Team and Management communication.
• Clear and regular communication with Operations, Sales Team, and guests.
• Ability to articulate guests needs to Operations and teammates.
• Strong organizational skills and verbal abilities.
• Capable of basic data analysis to aid Operations and Sales.
• Fluent in reading and speaking English.

Responsibilities

• Meet guest needs for Special Events and ensure all host requests are updated in contracts.
• Take RFPs and calls for social events and convert them to won business.
• Conduct site tours as needed.
• Distribute paperwork for pop-up parties and ensure staffing with management.
• Provide administrative support to Sales (follow-ups on calls, emails, tasks) and communicate changes to BEOs or contracts to Operations.
• Follow up on ARs, collect payment information, and close balances.
• Submit check requests and invoices as needed.
• Ensure Operations has up-to-date BEO for every event.
• Offer upsell opportunities to Event Hosts after sale is closed won.
• Actively contribute beyond listed duties and assist team as needed.

Skills

Communication

Organization

Verbal skills

Data analysis

English language

Job description

Dave & Buster's Inc. is seeking an Event Coordinator to support the Sales Department by handling administrative duties and confirmation calls to finalize event details.

You will participate in the sales process and contribute to booking social events, ensuring accurate paperwork and seamless coordination with Operations. The role requires strong communication, organization, and verbal skills, with the ability to analyze basic data and maintain English-language clarity in all guest