Strategic Enterprise Success Leader

Jones Lang LaSalle Incorporated; United States; Remote; USD 125,000 - 165,000; Full time

Benefits offered by this job

401(k) plan with matching company"Con

Comprehensive Medical, Dental & Vision

Paid Time Off

Paid parental leave

Early access to earned wages

Job summary

Jones Lang LaSalle Incorporated seeks a seasoned Client Success leader to drive Corrigo’s strategic vision and maximize value for large enterprise clients. You will manage relationships, define outcomes with executives, and guide cross‑functional teams through product adoption, upgrades, and strategic initiatives.

You will collaborate with Sales, Product, and Marketing to develop customer advocacy, case studies, and testimonials while monitoring health indicators and mitigating at‑risk accounts.

Qualifications

• Extensive experience with SaaS platforms or related enterprise software.
• Proven ability to document complex business requirements and translate them into actionable plans.
• Experience in upselling/cross-selling to enterprise clients.
• Strong communication skills with executive stakeholders.
• Ability to manage multiple projects and cross-functional teams.

Responsibilities

• Define and execute a dynamic strategic vision for Corrigo’s Client Success.
• Cultivate relationships with Enterprise and Mid-Market Clients to maximize value.
• Establish trusted advisor relationships and deliver measurable outcomes.
• Collaborate to define outcomes, goals and KPIs with clients.
• Lead strategic business reviews and drive ROI across the lifecycle.

Skills

Relationship management

Strategic thinking

Business acumen

Solution development

Execution excellence

Communication skills

MS Office

Education

Bachelor’s degree

Tools

MS Office

Job description

Jones Lang LaSalle Incorporated seeks a seasoned Client Success leader to drive Corrigo’s strategic vision and maximize value for large enterprise clients. You will manage relationships, define outcomes with executives, and guide cross‑functional teams through product adoption, upgrades, and strategic initiatives.

You will collaborate with Sales, Product, and Marketing to develop customer advocacy, case studies, and testimonials while monitoring health indicators and mitigating at‑risk accounts.