Strategic Enterprise Success Architect

Jones Lang LaSalle Incorporated; Dallas, Fort Worth (TX, TX); Hybrid; USD 125.000 - 165.000; Vollzeit

Benefits dieser Stelle

401(k) plan with company matching

Comprehensive Medical, Dental & Vision

Paid Time Off

Paid parental leave

Daily Pay

Zusammenfassung

Jones Lang LaSalle Incorporated (JLL) is seeking a Senior Client Success leader to shape Corrigo's client success strategy and maximize value. You will manage relationships with large enterprise and mid-market clients and act as a trusted advisor to align outcomes with KPIs across the client lifecycle.

You will collaborate with product, sales, and marketing teams to drive adoption, create compelling case studies, and deliver measurable ROI for Fortune 500 clients.

Qualifikationen

• Extensive experience with SaaS platforms and/or CRE tech.
• Proven ability to document complex client requirements and create strategic plans.
• Strong communication, presentation and negotiation skills.
• Experience in upselling/cross-selling to enterprise clients.
• Familiarity with cross-functional collaboration (Product, Sales, Marketing).

Aufgaben

• Define and execute a dynamic strategic vision for Corrigo's Client Success function.
• Cultivate relationships with Enterprise and Mid-Market Clients and align with their objectives.
• Establish trusted adviser relationships and deliver value through products/services.
• Collaborate with clients to define outcomes, goals, and KPIs; support achievement.
• Conduct Strategic Business Reviews to maximize ROI across the client lifecycle.
• Collaborate with Marketing and Sales to generate case studies and testimonials.
• Coordinate cross-departmental efforts for integrations, migrations, upgrades, and training.
• Provide guidance on upgrades, patches, and change orders.

Kenntnisse

SaaS platforms

Relationship management

Analytical skills

Communication skills

MS Office

Ausbildung

Bachelor’s degree

Tools

MS Office (Excel, PowerPoint, Word)

Jobbeschreibung

Jones Lang LaSalle Incorporated (JLL) is seeking a Senior Client Success leader to shape Corrigo's client success strategy and maximize value. You will manage relationships with large enterprise and mid-market clients and act as a trusted advisor to align outcomes with KPIs across the client lifecycle.

You will collaborate with product, sales, and marketing teams to drive adoption, create compelling case studies, and deliver measurable ROI for Fortune 500 clients.