Strategic Enterprise Payments Growth Lead

United States Digital Space LLC; United States; Remote; USD 110,000 - 180,000; Full time

Benefits offered by this job

Equity

Medical and Dental benefits (employer‑

401(k) match

Professional development stipend

MacBook and accessory reimbursement

Job summary

United States Digital Space LLC is seeking an Enterprise Account Manager to own a US-based portfolio and drive retention, expansion, and strategic growth across high-value customers. You’ll blend relationship-building with commercial execution while coordinating with cross-functional teams to optimize the company’s payments platform.

You’ll manage a ~$3M+ ARR book, conduct quarterly reviews, forecast outcomes, and collaborate on roadmap decisions.

Qualifications

• 3+ years in Account Management, Customer Success, or B2B SaaS Sales with quota responsibilities.
• Background in payments, fintech, or infrastructure SaaS.
• Experience with consumption-based or API-first SaaS models.
• Proven track record managing $3M+ ARR with high retention and growth.
• Excellent communication, value-based selling, and stakeholder management skills.
• Operational discipline with Salesforce, Clari, and account planning tools.
• Willingness to travel.

Responsibilities

• Own a book of high-value customer accounts (~$3M+ ARR)
• Lead account planning and quarterly business reviews with metrics
• Build strategic multi-threaded relationships across organizations
• Conduct proactive account planning and engagement cadence
• Collaborate cross-functionally to unblock value and influence roadmap decisions
• Accurately forecast retention, expansion, and risk within portfolio
• Analyze product usage and data to identify growth opportunities and risks
• Drive renewal and upsell execution, including contract structuring
• Provide market and customer insights to inform GTM and pricing
• Contribute to customer stories and reference programs
• Leverage AI tools to enhance planning and insights

Skills

Account Management

Customer Success

B2B SaaS Sales

Quota carrying

Stakeholder management

Willingness to travel

Cross-functional collaboration

Forecasting

Tools

Salesforce

Clari

Account planning tools

Job description

United States Digital Space LLC is seeking an Enterprise Account Manager to own a US-based portfolio and drive retention, expansion, and strategic growth across high-value customers. You’ll blend relationship-building with commercial execution while coordinating with cross-functional teams to optimize the company’s payments platform.

You’ll manage a ~$3M+ ARR book, conduct quarterly reviews, forecast outcomes, and collaborate on roadmap decisions.