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Job summary
A leading cybersecurity company in New York seeks an experienced Enterprise Account Manager to manage relationships with Enterprise customers. Your role involves driving retention, upselling, and collaborating with cross-functional teams. The ideal candidate has strong sales and customer success experience from a high-tech background, along with excellent communication skills. This position offers competitive compensation between $125k and $160k annually, contingent on experience and performance metrics. Work location includes visits to London, NY twice a week.
Qualifications
4+ years’ experience in a client-facing role in a high-tech (SaaS) company.
Strong capabilities in retention, upsell, and general sales.
Comfortable engaging with senior executives and C-level leaders.
Passionate about leveraging technology for creative customer solutions.
Experience in building trusted relationships with marketing agencies.
Strong organizational and managerial skills are essential.
Responsibilities
Establish and grow relationships with executive sponsors.
Manage the success of strategic customer portfolios.
Report indicators on forecast numbers and business challenges.
Drive retention, development, and upselling of focused accounts.
Meet or exceed quarterly and annual goals through partnership with sales.
Conduct routine account performance planning and business reviews.
Skills
Customer success
Account management
Sales experience
Strong communication skills
Digital Media knowledge
Organizational skills
Interpersonal skills
Tools
Salesforce
Gong
Google Suite
Job description
A leading cybersecurity company in New York seeks an experienced Enterprise Account Manager to manage relationships with Enterprise customers. Your role involves driving retention, upselling, and collaborating with cross-functional teams. The ideal candidate has strong sales and customer success experience from a high-tech background, along with excellent communication skills. This position offers competitive compensation between $125k and $160k annually, contingent on experience and performance metrics. Work location includes visits to London, NY twice a week.