Strategic Enterprise CSM - Remote | Travel Up to 20%

Vontier Corporation; Lincoln (NE); Remote; USD 79,000 - 95,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off & holidays

Job summary

Invenco by GVR is seeking a strategic Customer Success Manager to align software solutions with customers' long‑term objectives and digital transformation priorities. You will lead executive reviews, craft success plans, and coordinate with product, engineering, and support teams to maximize value.

The ideal candidate has 5+ years in software customer success or account roles, experience with enterprise customers, and familiarity with CRM tools.

Qualifications

• 5+ years in software customer success, account management, marketing, or tech roles.
• Experience supporting enterprise/Tier 1 customers.
• SaaS background with CRM tools is a plus.

Responsibilities

• Advise executives to align Invenco by GVR solutions with customer objectives.
• Develop and execute success plans to drive retention and expansion.
• Maintain executive relationships and provide account health insights.

Skills

Strategic account mgmt

Executive communication

Risk management

CRM tools

SaaS experience

Education

Bachelor's degree

Master's degree

Tools

CRM tools

Job description

Invenco by GVR is seeking a strategic Customer Success Manager to align software solutions with customers' long‑term objectives and digital transformation priorities. You will lead executive reviews, craft success plans, and coordinate with product, engineering, and support teams to maximize value.

The ideal candidate has 5+ years in software customer success or account roles, experience with enterprise customers, and familiarity with CRM tools.